.trouble-hero[data-astro-cid-sx2yal2l]{background:linear-gradient(180deg,#fffdfb 0%,var(--paper) 100%);border-bottom:1px solid var(--line);padding:74px 0 70px}.hero-grid[data-astro-cid-sx2yal2l]{grid-template-columns:1.05fr .95fr;align-items:end;gap:64px;display:grid}.crumbs[data-astro-cid-sx2yal2l]{color:var(--muted);margin-bottom:42px;font-size:.82rem}.lead[data-astro-cid-sx2yal2l]{max-width:760px;font-size:1.13rem}.hero-actions[data-astro-cid-sx2yal2l]{flex-wrap:wrap;gap:12px;margin-top:28px;display:flex}.hero-note[data-astro-cid-sx2yal2l]{border:1px solid var(--line);background:#fff;border-radius:18px;padding:24px}.hero-note[data-astro-cid-sx2yal2l]>span[data-astro-cid-sx2yal2l]{letter-spacing:.11em;color:var(--mocha-dark);font-size:.66rem;font-weight:900}.hero-note[data-astro-cid-sx2yal2l] h2[data-astro-cid-sx2yal2l]{margin:8px 0;font-size:1.75rem}.hero-note[data-astro-cid-sx2yal2l]>p[data-astro-cid-sx2yal2l]{margin-bottom:20px}.boundary[data-astro-cid-sx2yal2l]{border-left:3px solid var(--mocha);background:var(--cream);padding:16px}.boundary[data-astro-cid-sx2yal2l] strong[data-astro-cid-sx2yal2l]{margin-bottom:4px;display:block}.boundary[data-astro-cid-sx2yal2l] p[data-astro-cid-sx2yal2l]{margin:0;font-size:.86rem}.problem-section[data-astro-cid-sx2yal2l]{background:#fff}.problem-head[data-astro-cid-sx2yal2l]{grid-template-columns:1fr 320px;align-items:end;gap:46px;display:grid}.search-box[data-astro-cid-sx2yal2l] label[data-astro-cid-sx2yal2l]{color:var(--ink);margin-bottom:7px;font-size:.75rem;font-weight:850;display:block}.search-box[data-astro-cid-sx2yal2l] input[data-astro-cid-sx2yal2l]{border:1px solid var(--line);background:var(--paper);width:100%;min-height:48px;color:var(--ink);font:inherit;border-radius:10px;outline:none;padding:11px 13px}.search-box[data-astro-cid-sx2yal2l] input[data-astro-cid-sx2yal2l]:focus{border-color:var(--mocha);box-shadow:0 0 0 3px #8a6a4f1a}.issue-grid[data-astro-cid-sx2yal2l]{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-top:30px;display:grid}.issue-card[data-astro-cid-sx2yal2l]{border:1px solid var(--line);border-left:4px solid var(--line);background:var(--paper);color:inherit;border-radius:16px;padding:20px;transition:transform .18s,border-color .18s,box-shadow .18s,background .18s;display:block}.issue-card[data-astro-cid-sx2yal2l]:hover,.issue-card[data-astro-cid-sx2yal2l]:focus-visible{background:#fff;border-color:#cdb8aa;outline:none;transform:translateY(-2px);box-shadow:0 14px 32px #593f2f14}.issue-card[data-astro-cid-sx2yal2l].descaler{border-left-color:var(--descaler)}.issue-card[data-astro-cid-sx2yal2l].backflush{border-left-color:var(--backflush)}.issue-card[data-astro-cid-sx2yal2l].bean{border-left-color:var(--bean-to-cup)}.issue-card[data-astro-cid-sx2yal2l].filter{border-left-color:var(--filter-blue)}.issue-top[data-astro-cid-sx2yal2l]{justify-content:space-between;align-items:center;gap:16px;display:flex}.issue-top[data-astro-cid-sx2yal2l] span[data-astro-cid-sx2yal2l]{letter-spacing:.09em;text-transform:uppercase;color:var(--mocha);font-size:.65rem;font-weight:900}.issue-top[data-astro-cid-sx2yal2l] strong[data-astro-cid-sx2yal2l]{color:var(--mocha-dark);font-size:.72rem;font-weight:800}.issue-card[data-astro-cid-sx2yal2l] h3[data-astro-cid-sx2yal2l]{margin:10px 0 6px;font-size:1.15rem}.issue-card[data-astro-cid-sx2yal2l] p[data-astro-cid-sx2yal2l]{margin:0;font-size:.88rem}.no-results[data-astro-cid-sx2yal2l]{border:1px solid var(--line);background:var(--paper);border-radius:12px;margin-top:24px;padding:15px}.detail-wrap[data-astro-cid-sx2yal2l]{background:var(--paper)}.issue-detail[data-astro-cid-sx2yal2l]{border-top:1px solid var(--line);padding:66px 0;scroll-margin-top:132px;position:relative}.issue-detail[data-astro-cid-sx2yal2l]:before{content:"";background:var(--line);width:4px;position:absolute;top:0;bottom:0;left:0}.issue-detail[data-astro-cid-sx2yal2l].descaler:before{background:var(--descaler)}.issue-detail[data-astro-cid-sx2yal2l].backflush:before{background:var(--backflush)}.issue-detail[data-astro-cid-sx2yal2l].bean:before{background:var(--bean-to-cup)}.issue-detail[data-astro-cid-sx2yal2l].filter:before{background:var(--filter-blue)}.issue-detail[data-astro-cid-sx2yal2l].alt{background:#f3ece6}.detail-grid[data-astro-cid-sx2yal2l]{grid-template-columns:.78fr 1.22fr;align-items:start;gap:70px;display:grid}.detail-title[data-astro-cid-sx2yal2l]>span[data-astro-cid-sx2yal2l]{letter-spacing:.09em;text-transform:uppercase;color:var(--mocha);font-size:.67rem;font-weight:900}.detail-title[data-astro-cid-sx2yal2l] h2[data-astro-cid-sx2yal2l]{margin:8px 0;font-size:clamp(1.8rem,3.2vw,2.8rem)}.detail-title[data-astro-cid-sx2yal2l] p[data-astro-cid-sx2yal2l]{margin:0}.check-label[data-astro-cid-sx2yal2l]{letter-spacing:.09em;text-transform:uppercase;font-weight:900;color:var(--mocha-dark)!important;margin:0 0 12px!important;font-size:.7rem!important}.detail-body[data-astro-cid-sx2yal2l] ol[data-astro-cid-sx2yal2l]{counter-reset:checks;margin:0;padding:0;list-style:none}.detail-body[data-astro-cid-sx2yal2l] li[data-astro-cid-sx2yal2l]{counter-increment:checks;border-top:1px solid var(--line);color:var(--muted);padding:15px 16px 15px 52px;line-height:1.6;position:relative}.detail-body[data-astro-cid-sx2yal2l] li[data-astro-cid-sx2yal2l]:last-child{border-bottom:1px solid var(--line)}.detail-body[data-astro-cid-sx2yal2l] li[data-astro-cid-sx2yal2l]:before{content:counter(checks,decimal-leading-zero);color:var(--mocha);font-size:.7rem;font-weight:900;position:absolute;top:16px;left:6px}.route-box[data-astro-cid-sx2yal2l]{border:1px solid var(--line);background:#fff;border-radius:14px;margin-top:20px;padding:18px}.route-box[data-astro-cid-sx2yal2l] strong[data-astro-cid-sx2yal2l]{display:block}.route-box[data-astro-cid-sx2yal2l] p[data-astro-cid-sx2yal2l]{margin:5px 0 8px}.route-box[data-astro-cid-sx2yal2l] a[data-astro-cid-sx2yal2l]{color:var(--mocha-dark);font-size:.8rem;font-weight:850}.route-actions[data-astro-cid-sx2yal2l]{flex-wrap:wrap;gap:16px;margin-top:9px;display:flex}.brand-route[data-astro-cid-sx2yal2l]{background:#fff}.brand-grid[data-astro-cid-sx2yal2l]{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;display:grid}.brand-card[data-astro-cid-sx2yal2l]{border:1px solid var(--line);background:var(--paper);border-radius:18px;transition:transform .16s,border-color .16s;overflow:hidden}.brand-card[data-astro-cid-sx2yal2l]:hover{border-color:#ccb5a5;transform:translateY(-2px)}.brand-image[data-astro-cid-sx2yal2l]{background:#f1ece7;height:180px}.brand-image[data-astro-cid-sx2yal2l] img[data-astro-cid-sx2yal2l]{object-fit:contain;width:100%;height:100%;padding:10px}.brand-image[data-astro-cid-sx2yal2l].placeholder{background:linear-gradient(135deg,#eee7e1,#ddd2c8);place-items:center;display:grid}.brand-image[data-astro-cid-sx2yal2l].placeholder span[data-astro-cid-sx2yal2l]{color:var(--mocha-dark);opacity:.55;font-size:2.3rem;font-weight:900}.brand-card[data-astro-cid-sx2yal2l]>div[data-astro-cid-sx2yal2l]:last-child{padding:20px}.brand-card[data-astro-cid-sx2yal2l] span[data-astro-cid-sx2yal2l]{letter-spacing:.09em;text-transform:uppercase;color:var(--mocha);font-size:.65rem;font-weight:900}.brand-card[data-astro-cid-sx2yal2l] h3[data-astro-cid-sx2yal2l]{margin:7px 0;font-size:1.45rem}.brand-card[data-astro-cid-sx2yal2l] p[data-astro-cid-sx2yal2l]{margin:0 0 10px;font-size:.88rem}.brand-card[data-astro-cid-sx2yal2l] strong[data-astro-cid-sx2yal2l]{color:var(--mocha-dark);font-size:.8rem}.escalation[data-astro-cid-sx2yal2l]{background:#eee5de}.escalation-grid[data-astro-cid-sx2yal2l]{grid-template-columns:.78fr 1.22fr;gap:70px;display:grid}.escalation-list[data-astro-cid-sx2yal2l]{border-top:1px solid #d9cbc0}.escalation-list[data-astro-cid-sx2yal2l] article[data-astro-cid-sx2yal2l]{border-bottom:1px solid #d9cbc0;padding:18px 0}.escalation-list[data-astro-cid-sx2yal2l] strong[data-astro-cid-sx2yal2l]{margin-bottom:5px;display:block}.escalation-list[data-astro-cid-sx2yal2l] p[data-astro-cid-sx2yal2l]{margin:0}.app-section[data-astro-cid-sx2yal2l]{background:#f0e7df;padding:38px 0}.care-strip[data-astro-cid-sx2yal2l]{background:var(--mocha-dark);padding:46px 0}.care-strip-inner[data-astro-cid-sx2yal2l]{justify-content:space-between;align-items:center;gap:30px;display:flex}.care-strip[data-astro-cid-sx2yal2l] span[data-astro-cid-sx2yal2l],.care-strip[data-astro-cid-sx2yal2l] h2[data-astro-cid-sx2yal2l],.care-strip[data-astro-cid-sx2yal2l] p[data-astro-cid-sx2yal2l]{color:#fff}.care-strip[data-astro-cid-sx2yal2l] span[data-astro-cid-sx2yal2l]{letter-spacing:.1em;font-size:.66rem;font-weight:900}.care-strip[data-astro-cid-sx2yal2l] h2[data-astro-cid-sx2yal2l]{margin:7px 0}.care-strip[data-astro-cid-sx2yal2l] p[data-astro-cid-sx2yal2l]{opacity:.82;margin:0}.strip-actions[data-astro-cid-sx2yal2l]{flex-wrap:wrap;gap:10px;display:flex}@media (width<=900px){.hero-grid[data-astro-cid-sx2yal2l],.problem-head[data-astro-cid-sx2yal2l],.detail-grid[data-astro-cid-sx2yal2l],.escalation-grid[data-astro-cid-sx2yal2l]{grid-template-columns:1fr}.issue-grid[data-astro-cid-sx2yal2l],.brand-grid[data-astro-cid-sx2yal2l]{grid-template-columns:1fr 1fr}.care-strip-inner[data-astro-cid-sx2yal2l]{flex-direction:column;align-items:flex-start}}@media (width<=600px){.hero-actions[data-astro-cid-sx2yal2l],.strip-actions[data-astro-cid-sx2yal2l]{flex-direction:column;align-items:stretch}.hero-actions[data-astro-cid-sx2yal2l] .button[data-astro-cid-sx2yal2l],.strip-actions[data-astro-cid-sx2yal2l] .button[data-astro-cid-sx2yal2l]{text-align:center;width:100%}.issue-grid[data-astro-cid-sx2yal2l],.brand-grid[data-astro-cid-sx2yal2l]{grid-template-columns:1fr}.issue-detail[data-astro-cid-sx2yal2l]{padding:52px 0}}