Do not use extra cleaning product to correct an under-extracted recipe.
Espresso taste troubleshooting
Espresso tastes sour or sharply acidic
Sour espresso is commonly an extraction problem rather than a cleaning fault. Grind, dose, beverage yield, puck preparation and temperature are the strongest first checks.
Ventori only covers checks that sit within normal user maintenance. If the symptom remains after the correct routine, move to manufacturer or engineer support rather than repeatedly running cleaning products.
First maintenance checks
Rule out the simple causes first.
Work through these in order before repeating a maintenance programme.
Recommended next step
Stabilise the recipe first. If water flow, temperature or other machine performance has also changed, then use the exact maintenance guide.
Avoid making it worse
What not to do.
Do not make several recipe changes at the same time.
Do not assume bright acidity from a light-roasted coffee is a machine fault.
Use the exact machine guide
Now match the problem to your machine.
Similar-looking machines can use different buttons, menus and maintenance sequences.
When maintenance is not the answer
Stop if the problem remains after the correct routine.
Move to manufacturer or qualified service support for persistent error codes, leaks, electrical symptoms, burning smells, damaged parts or mechanisms that remain jammed after the normal shutdown and maintenance sequence.
Back to all troubleshooting →Don’t want to remember this next time?
For supported machines, Ventori Care can keep routine maintenance visible, record completed care and remind you before the next job is forgotten.
Prefer to stay ahead of the warning?
Build a free maintenance schedule around your machine, local water and typical use.


