Do not descale solely because the steam feels weaker if the machine is not due and the tip is visibly blocked.
Machine guides / Troubleshooting / Steam
Steam troubleshooting
Steam pressure is low or inconsistent
Weak steam most often starts at the steam tip or with incomplete warm-up. Scale becomes more plausible when hot-water or brew flow has also deteriorated.
THE PROBLEMSteam output is weaker, wetter or less consistent than normal.
Ventori only covers checks that sit within normal user maintenance. If the symptom remains after the correct routine, move to manufacturer or engineer support rather than repeatedly running cleaning products.
First maintenance checks
Rule out the simple causes first.
Work through these in order before repeating a maintenance programme.
Progress0 of 3 checks completed
CHECKS COMPLETE
Recommended next step
If a clean steam tip and correct warm-up do not restore performance, use the exact machine guide and move to service if the restriction remains.
Avoid making it worse
What not to do.
Do not probe steam holes with an unsuitable sharp object.
Do not dismantle internal steam valves or boilers as a user-maintenance step.
Use the exact machine guide
Now match the problem to your machine.
Similar-looking machines can use different buttons, menus and maintenance sequences.
When maintenance is not the answer
Stop if the problem remains after the correct routine.
Move to manufacturer or qualified service support for persistent error codes, leaks, electrical symptoms, burning smells, damaged parts or mechanisms that remain jammed after the normal shutdown and maintenance sequence.
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